Privacy Policy. of ready2order GmbH.

ready2order respects your privacy. All data and information received from you, will be used to improve our website. Data security and data protection have the highest priority for the clients of ready2order. It is a matter of concern to protect personal data during our business processes. This privacy policy explains, which information will be acquired and used through the ready2order services due the visit of our website. This privacy policy does not cover websites of third parties, which you can reach using links on our website, or which contain a link to our website.

Acquisition, Processing and Utilization of Personal Data

You can visit our website without submitting any information about yourself. We simply save access-data to analyse and improve our offers and do not permit any connection to your person.

Personal data is only collected if you voluntarily provide us with it. We use the personal details you’ve shared to complete your order. As a customer, your information is used for contract-completion and our own advertisement purposes. When you separately sign up for our newsletter, your email will be used for our own advertisement purposes until you opt out of the newsletter. You can opt out at any time without charge (not taking into account internet provision costs) by clicking “unsubscribe of this list” at the end of any newsletter. You may view or modify your personal data stored by ready2order at any time. In order to remove your data completely, we require a written instruction to [email protected].

Distribution of Personal Information

Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract.

Right to Information

You have the right to gratuitous information (per e-mail) regarding your personal and saved data, as well as the right to correct, inhibit, cancel or revoke any granted permissions. Please contact: [email protected].

Data Protection

The proper handling with highly sensitive data is our daily business. We know exactly the importance of the confidentiality of your given data. Therefore, we secure your data by transferring them decoded with the use of „Secure Socket Layer “(SSL) through the internet and save them decoded on chosen security servers in the European Union.

E-Mai: Acquisition, Processing and Utilization of Personal Data

By signing up to our newsletter, your e-mail will be used for our own advertisement purposes until you opt out of the newsletter. You can sign out from our newsletter at any time, without stating reasons. Information will be automatically acquired and utilized in the context of the display of the newsletter and through the visit several links from the newsletter, which helps ready2order to improve and individualize your purchase experience. The user-related evaluation for instance accesses information such as acknowledgement of e-mails, clicks and links within the e-mail, date and time of the visit of our website and your viewed products. ready2order uses this information exclusively through a pseudonymized version. The only target of the evaluation is to improve the advertisement for you. If you want to contradict the acquisition of the data specified above, feel free to contact us at this address: [email protected].

Product Recommendation by E-Mail

Beside an optional sign-in to our newsletter, you will receive an e-mail in connection to the purchase of a ready2order product, containing product recommendation of own similar products. In this context, we ensure to comply with the applicable law and statutes. Of course, you have the opportunity to sign out from our product recommendation at any time, without stating reasons and charge (not taking into account internet provision costs). For a contradiction, feel free to contact us at this address: [email protected] or use the unsubscribe-link on the bottom of each e-mail.

The Use of Cookies

We use cookies on different sites in order to enhance the attractiveness of our website and enable the use of specific functions. These cookies are simple text files saved to your computer. They help to identify a user’s surf-behaviour and thereby allow parts of the website to tailor specific information to the interests of the user. Most of the cookies we use will be deleted from your hard drive after you have ended your browser session (i.e. session cookies). Other cookies remain on your computer and allow us to recognize your computer by your next visit (i.e. permanent cookies). These cookies remember information so you do not need to re-enter information in forms. Our partner organizations are not authorized to gain, edit or use personal data through the use of cookies on our website.

Social Plugins

This website uses so-called Social Plugins (“Plugins”) by Facebook, Google+, YouTube, Xing and LinkedIn, which are identifiable by their company logo. When you open up a page on our website that contains such a plugin, your browser will create a direct connection with the Facebook, Google, YouTube, Xing or LinkedIn servers. The contents of the plugin will be transferred directly to your browser and incorporated into the website you are viewing. If you would not like the named companies to associate the data collected from your visit to our website with your accounts of these companies, you need to log out of Facebook, Google+, YouTube, Xing or LinkedIn before visiting our website.

Google Analytics

This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google analytics uses so-called “cookies”, in the form of text files saved to your computer in order to enable an analysis of your use of the website. The information generated by the cookie about your use of this website is normally transmitted to a Google server in the USA and stored there. In the case of the IP-anonymization on this website being activated, your IP address will however be shortened by Google beforehand within the member states of the European Union or in other signatory states to the European Economic Area Treaty. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. Acting under the authority of this website operator, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services for the website operator linked to the use of the website and the internet. The IP address transmitted from your browser within the parameters of Google Analytics will not be merged with other Google data. You are able to prevent the storage of the cookies by appropriate adjustment of your browser software. However, we should point out to you that in this case you may be unable to use the full range of functions of this website.

Furthermore you can prevent the collection by Google of the data (including your IP address) created by the cookie and relating to your use of the website, as well as the processing of these data by Google by downloading and installing the browser plug-in which is available through the following link:


This website uses Hotjar, an analysis software produced by Hotjar Ltd (3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe).

Hotjar enables us to measure and evaluate usage behaviour (clicks, mouse movements, scrolling height, etc.) on our website. The information generated by the tracking code and cookie about your visit to our website is then submitted to and stored on the Hotjar server in Ireland.

Hotjar uses this information to evaluate your usage of our website, to generate reports about this usage as well as about other services related to this usage and for internet analysis. To provide these services, Hotjar also uses third-party services such as Google Analytics and Optimizely. These third-parties can store data that your browser transmits as part of your website visit such as cookies and IP requests. For more information on how Google Analytics and Optimizely store and use data, please review their respective data protection policies. If you continue to use this website, you agree to the processing of data by Hotjar and its third-party providers (including their respective data protection policies) as outlined above. The cookies that Hotjar uses have different periods of validity: some remain valid for 365 days, others just for the duration of your current visit to our site. For more information on the privacy practices of Hotjar please visit the following link You can prevent Hotjar from collecting data by clicking on the following link and following the instructions detailed there:


This site uses SumoMe Content Analytics, an analytics and heat mapping service provided by Sumo Group Inc. (1305 E. 6th St 3, Austin, TX 78702, USA). SumoMe Content Analytics is used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. Personal Data collected: Cookies and Usage data. Place of processing: US. For more information on the privacy practices of SumoMe please visit the following link:

Visual Website Optimizer

This site uses Visual Website Optimizer, a web analytics service from Wingify (14th Floor, KLJ Tower North, Netaji Subhash Place, Pitam Pura, Delhi 110034, India). Visual Website Optimizer is used to test the user friendliness of certain pages. For this purpose, anonymized data on user behaviour are gathered. We do not have any possibility whatsoever to trace this anonymized data back to your person, e.g. by tracking your IP address. To obtain meaningful test results, cookies are used, i.e. the program uses this designated function of your browser to temporarily store information and access it at a later date. You can delete the cookies in your browser at any time. Furthermore, you have the option to opt-out entirely from participating in the tests by using this link: You can find more information on data protection of Visual Website Optimizer by following this link:


This site uses AppNexus remarketing service, a web analytics service from AppNexus Inc. (28 W 23rd Street, 4th floor, New York, NY - 10010, USA). The Platform ingests information provided by third-party sources to allow clients to use such data to target ads. To do this, clients and data providers may use ID synching to enable the use of this information through the Platform. AppNexus does not collect, use, or allow its clients to transfer to or use on the Platform, data that, by itself, directly identifies an individual, such as name, address, phone number, email address, or government identifier. We also prohibit certain categories of sensitive data from being collected, used, or transferred on the Platform.

You can opt-out of AppNexus remarketing by visiting the Privacy & the AppNexus Platform web page: For more information on the privacy practices of AppNexus, please visit the AppNexus Platform Privacy Policy web page:


This site uses an Intercom live-chat-service from Intercom Inc. (55 2nd St, San Francisco, CA 94105, USA), which enable our company a better communication with our clients. Intercom Inc. complies with the EU-U.S. Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.

Intercom collects usage statistics allows direct, in-app customer support. As part of our service agreements, Intercom collects publicly available contact and social information related to you. For more information on the privacy practices of Intercom, please visit Intercom’s services are governed by Intercom’s terms of use which can be found at


This website takes part in the affiliate programs of affilinet GmbH. This is a service for incorporating advertisements in form of text links. The above provider use „cookies“, text files that are stored on your computer and allow an analysis of the use of the website. Among other things, the provider can recognize that you have clicked the partner link on this website.

The cookie information about the use of this website and the delivery of advertising formats are transmitted to a server of the respective provider and stored there. This information can be passed on to the contract partner by the suppliers. You can prevent the installation of the cookies by means of an appropriate setting of your browser software. By using this website, you agree to the processing of the data collected about you by the above partner programs in the manner described above.

For further information on data usage, please refer to the privacy policy of the respective affiliate program providers:


Links to other Websites

On our website, you will also find links to other websites. We specifically do not hold any kind of liability for the accuracy, completeness, legality, objectivity and timeliness of the contents of these websites. If you use external links provided within the scope of our Internet pages, this data privacy statement does not also extend to these links. We have no influence over other providers’ compliance with data protection and data security provisions. Please see the data privacy statements in effect with each such provider.

Version: 26.07.2017