Gastronomy, retail & services: Which POS features do you need?

Whether in retail, gastronomy or the service industry - a POS system must fulfil various legal requirements as well as the specific needs of the respective industry.

But what features differentiate the right gastronomy POS system from the requirements in retail and services? We have put together a brief overview here.

In the catering industry, things always have to move quickly and work processes have to be smooth and efficient. This makes it all the more important that the POS system is designed to be as effective as possible, intuitive to operate and easy to use.

What's more, what's needed is a POS system that can do more than just cash up. Sending orders from the table directly to the kitchen staff, processing card payments, creating invoices - in gastronomy, a modern POS system serves as an interface between the kitchen, service, bar and your guests.

Flexibility is the magic word here: stationary cash registers and cash registers on mobile devices must be easy to combine. This allows your service team to confidently serve several tables at the same time, while guests have the option of paying centrally at the counter using the stationary cash register at any time. No traffic jams, no delays.

Gastronomy POS system: requirements & features
Discount and cancellation function
Specification of several tax rates
Table functions (overview, splitting, rebooking)
Happy Hour
Immediate invoice & subtotal
Individual authorisations for employees
Quick addition of supplements
Sales statistics for the most popular dishes
Digital order
Free course selection

Whether recording new products in the inventory or a quick cancellation without waiting time: a POS system for retail must be able to do a lot.

For example, the system should always be accessible to multiple employees (e.g. with a multi-login function regardless of the devices used). On the one hand, this makes your customers' shopping experience as relaxed as possible and, on the other, it enables your team to coordinate their work smoothly and effectively. If you also want to record your goods manually or with a barcode scanner, quickly correct errors or cancel orders, you need a POS system that can be customised to your own needs.

This also includes the entire procedure after closing time - also known as daily closing and accounting. Here, it is particularly important to use a POS system in the retail sector that prepares the tax report completely and comprehensibly. Ideally, this can then be created in a file format of your choice and exported to the tax office for tax advice.

Modern service providers need modern checkout systems. These days, many people pay by debit or credit card - or use the contactless payment system on their smartphone. But whether it's for a haircut or after physiotherapy, those who make card payment possible have more sales opportunities. So which POS system is recommended for the service industry?

Anyone looking for the best POS system here will quickly come across mobile POS systems - especially if the business itself is not carried out in a fixed shop.

POS system for retail & services: requirements & features
Discount and cancellation function
Specification of several tax rates
Freely definable product groups
Immediate invoice & subtotal
Individual authorisations for employees
Integrated stock management
Connection to barcode scanner
Voucher management
Sales reports on the most popular articles